Michael Franco is a people operations consultant and founder of Quokka Hub, an anonymous employee engagement survey platform for small businesses. He has 12+ years in HR and people operations and has worked with companies including Wells Fargo, Coca-Cola, Oakley, Comcast, and Guess. Franco is a DISC-certified facilitator who focuses on engagement, retention, and team dynamics for companies of 5 to 500. He is based in Mexico and writes the Work in Progress newsletter.

Who is Michael Franco?

Michael Franco, HR strategist for startups and employee engagement expert, smiling in a professional
Michael Franco, HR strategist for startups and employee engagement expert, smiling in a professional

What I Focus On

Engagement, retention, and team dynamics. I work with founders and HR leads on the gap between what a leader thinks is happening on their team and what the data shows. The output is usually a 90-day plan grounded in survey data, DISC profiles, or both.

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Media coverage, interviews, and features

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A professional headshot of Michael Franco with a green background. He is in a blue shirt and wearing glasses.
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